COOKIE POLICY

1 GENERAL PROVISIONS

SOWART, Lda., corporate number 518265501, headquartered in the municipality of Miranda do Douro, district of Bragança, uses strictly necessary cookies, namely performance cookies and marketing cookies on its website https://sowartcandle.com , hereinafter referred to as “SITE”.

Strictly necessary cookies ensure that the SITE functions properly. Including, for example, the log-in functionality and the ability to order products.

Cookies are small files of numbers and letters that are stored in the user/CUSTOMER's browser when they visit the SITE.

This information is used to provide the user/CUSTOMER with a more personalized service, allowing us to improve the performance and browsing experience, increasing, on the one hand, the speed and efficiency of the SITE's response and, on the other, eliminating the need to repeatedly enter the same information. Placing cookies will help the SITE to recognize the device the next time the user/CUSTOMER visits it.

If the user/CUSTOMER selects the option to not accept cookies in their browser, they will not benefit from this functionality, making it necessary to authenticate each time they start a session.

The cookies used on the SITE do not collect personal information that allows the user/CUSTOMER to be identified, but only store generic information, namely the form or location/country of access of the user/CUSTOMER and the way in which the user/CUSTOMER uses the SITE. The cookies only retain information related to the user/CUSTOMER's preferences.

Refusal to use cookies on the SITE may result in the inability to access some of its areas or receive personalized information.

2 TYPES OF COOKIES

Analytical Cookies

These cookies are used to analyze how the user/CUSTOMER uses the WEBSITE, allowing us to highlight services that may be of interest to the user/CUSTOMER, and to monitor the performance of the WEBSITE, knowing the most popular pages, the most effective method of linking between pages or to determine the reason why some pages are receiving error messages. These cookies are used only for statistical creation and analysis purposes, without ever collecting personal information.

Functional Cookies

Functionality cookies allow us to remember the CUSTOMER's preferences regarding navigation on the SITE, so that it is not necessary to reconfigure it each time you visit it, allowing for secure login, memorizing the point where the CUSTOMER is in their ordering process and what is in the shopping cart.

Targeting Cookies

Taking into account the development of campaigns via Google Adwords and Facebook.

3 VALIDITY OF COOKIES

Regarding their permanence, cookies may be stored on access devices (computer, mobile phone, smartphone or tablet ), at the level of the internet browser , and are used whenever the user/CUSTOMER visits the SITE again, contributing to the provision of a more personalized service.

Cookies have a maximum lifespan of 5 years. Longer durations are only considered in exceptional circumstances, such as security reasons and in cases of absolute necessity.

We never sell the information collected through cookies , nor do we make it available to third parties.

4 COOKIE MANAGEMENT

The user/CUSTOMER may disable some or all cookies at any time.
All internet browsers allow the user/CUSTOMER to accept, refuse or delete cookies , by managing the settings in the respective browser.

By adjusting your browser settings, you can prevent cookies from the SITE from being placed on your computer equipment. With this change, you will receive a warning before they are placed. You can also adjust the settings so that your browser rejects all cookies or only third-party cookies . In addition, you can delete cookies that have already been placed. The settings must be adjusted separately for each browser on each device you use.

It is important to note that if you do not wish to use cookies , not all features of the website may work correctly. Furthermore, rejecting cookies does not mean that you will not see personalized ads. In this case, the ads will simply be random, rather than tailored to your interests. You can find out how to adjust your browser settings in the manuals or help sections of the different browsers.

Chrome

Safari

Firefox

Internet Explorer Edge

Delete cookie history

You can delete your cookie history from different browsers in the following ways. It is important to note that not all features of the SITE may work correctly. If you visit the SITE, we will no longer automatically recognize you and you will have to log in again when you want to place an order, for example.

Delete cookies in Chrome

  • Click the three dots in the top right corner. Click History > History > Clear Browser Data
  • In the “Delete browser data” menu, you have the option to delete browser data from the first time you used the browser until the last time you used it. Then you must indicate the elements you want to delete. To delete cookies , you must select at least “ Cookies and other site plug-in data”.
  • Click the “Clear browser data” button.

Delete cookies in Safari

  • Open Safari and go to Safari > Preferences > Privacy > Delete Cookies and Saved Data > Manage Website Data > Delete All.

Delete cookies in Firefox

  • Click on the 3 lines in the top right corner, click on Options > Privacy > Delete individual cookies .
  • Click “Delete All”.

Delete cookies in Microsoft Edge

  • Click the three dots in the top right corner > Settings. Under “Clear browser data”, select the “Choose what to delete” option.
  • Select cookies (pre-selected) > Click the “Delete” button.

Delete cookies in Internet Explorer

  • Click the gear in the top right corner > select “Internet Options” > “General” tab. Under “Browser History” click “Delete”.
  • Don’t want to delete everything? Then make sure to select “ Cookies and site data” and click “Delete”.

Delete cookies on your mobile phone:

iPhone

  • To clear your history and cookies , go to Settings > Safari and click Clear History and Website Data. Clearing your Safari history, cookies, and browsing data won't change your AutoFill information.
  • To delete cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then click Delete All Website Data.
  • To visit websites without them being recorded in your history, turn private browsing on or off.

Android

  • In the Chrome app
  • On your Android phone or tablet, open Chrome or the Chrome app.
  • In the top right corner, click 'More'.
  • Click on 'History' and then click on Clear browsing data.
  • At the top, choose a time range. To delete everything, select 'all time'.
  • Select the boxes “ Cookies and site data” and “Cached images and files”.
  • Click Delete data.
  • Learn how to change more cookie settings in Chrome.

Other Internet Browsers

Please look in the “help” menu of your internet browser .

Note: By disabling cookies the website may not function correctly.

5 POLICY CHANGE

We may change this policy from time to time. If we make a fundamental change that we are required to inform you about, ask for your consent to, or if the change is otherwise significant to you, we will make sure you are aware of this before it takes effect.