Customer Support

Dear Customer,

It is with great pleasure that we welcome you to SOWART CANDLE. Our mission is to provide you with an unforgettable experience, through high quality products and the best customer service. We are available to help you in all stages of analysis and purchase of our products.

Below, we detail how we can help you:

1. Product Information:
If you require additional information about our products, including materials, burning time or usage recommendations, our team is ready to provide all the necessary details.

2. Order Assistance:
If you encounter difficulties when placing your order or if you need help completing your purchase or choosing the product that best suits your needs, please contact us. We are available to help with order modifications whenever possible.

3. Product Problems:
If you receive a damaged, incorrect or defective product, we guarantee to resolve the issue quickly and efficiently. Please let us know the situation so that we can expedite the resolution appropriately.

4. Suggestions and Feedback:
We value our customers' opinions and are always improving. If you would like to share suggestions or feedback about our products and services, we would be delighted to hear from you.

To contact us, please send an email to:

Thank you for choosing us.

Yours sincerely,
SOWART CANDLE Customer Support Team